Shipping

We support shipping for most destinations worldwide! 

All orders to USA are shipped FREE of charge by UPS. The delivery takes only 2-3 business days!

When will my order be shipped?

Your order will be processed and shipped within 3 business days from your purchase. Once shipped you will receive an email or SMS confirming the tracking information. If you have provided an e-mail for communication, DHL will then be in touch with further updates, including your how to ask for alternative delivery methods or re-arrange a delivery. 

Can I ship my order to a different address?

Yes, you may choose a different address for delivery of your order for example in the event that you want to receive your order at your work address or you might want to offer the item as a gift.

What happens if you deliver whilst I am out?

Prior to the delivery, our courier will contact you with information relating to your delivery time slot. If you are not going to be available to sign for the parcel at this time you can re-arrange the delivery directly with the courier or choose to leave the parcel in a safe place or deliver to a neighbor. If you do request for the parcel to be left in a safe location on your property then “Emmanuela – handcrafted for you” cannot accept any responsibility for the parcel after this point.